Working on Ward 17 as an agency nurse, Bron is allocated a patient, Phil Oram, who has no memory of the accident in which he lost his wife and child. When he meets Bron he does remember something — Bron attended the accident as an ambulance officer. But while he remembers Bron, she has no memory of him, nor even of attending the scene. Plagued with guilt that she could forget a patient, Bron is placed under greater pressure when she realises that every time Phil sees her, more memories are triggered. He reaches a point where he wants the memories to stop. He is tortured by the thought that his wife died while he was blaming her for the death of their son. Unable to change patients, Bron is forced to help Phil come to terms with his memories. In the process, she starts to remember the accident and has to come to terms with the reason why she blocked that particular accident from her mind. Terri meets with the Superior General of her Order. She expects support from her old friend, but