Bron is going all-out to help mentally disabled patient Thomas with his assessment for placement by Community Services. She believes he is capable of living in a share household with minimum supervision and this would help him develop further — rather than being institutionalised. But there is a major setback when Thomas is distressed by a casual shift nurse and then refuses to practise any of the life skills (feeding and dressing himself) which Bron has been helping him learn. Terri points out that Bron will just have to start over again but time is running out as the second assessment is due later in the day. Ben and John are the ambos called out to a house by Kerri Williams. When they arrive, Kerri's husband, Gareth, is unconscious on the floor as a result of a domestic argument. When Ben sees Kerri about to shake her crying baby, he intervenes. As Ben grabs the baby, Kerri falls. She ends up in Ward 17, feeling very much the victim despite her behaviour. Steph is shocked when she