Terri is taking personal time and Steph is looking forward to running the ward for the morning. Although she and Ben are still living separately, she is enjoying the romance of courtship all over again. The day is looking good but there are speedbumps on the highway to happiness, and her nose is soon out of joint when she finds Terri has made time to organise the ward before returning to her flat to wait for the plumber. Denise Baumann is being treated for a broken shoulder, the result of a fall. She is in her 50s and her husband, Errol, is in his 70s. The situation becomes more serious when Mitch realises there is more to Denise's condition than broken bones. He diagnoses dementia. Steph, deeply sympathetic asks Errol if here is anyone she can call. Errol admits they have a daughter, but have not seen her some time, and Steph deduces there has been a rift in the family. When Rachel, a successful business executive arrives, her antagonism towards her father only strengthens Steph's s