Gertie Robson makes herself popular in the Rovers as she chats to the customers and staff. Deirdre enjoys the way Ray and Billy battle for her affections. Maggie tells Bet how hard she's finding Betty's presence at the corner shop. Vera and Mr Rogers takes Annie's reference at its face value and decide they want the Ogdens for community centre caretakers. The appalled Bishops and Alf count on Gertie being able to change their minds.