With half its work force gone (Eun-chan fired, Hong walked out in protest, and Han-kyul left in a daze), customer service and product appeal at the coffee shop suffers. Han-sung, try as he might, can neither talk, plead nor shout Yoo-joo out of leaving for America. Later learning that she never boarded the plane leaves him wondering where she's completely disappeared to. And it takes a rip to repair the tear between Eun-chan and Han-kyul.