Gloria Hunniford, Angela Rippon and Julia Somerville launch a special week of live editions of the popular consumer series, investigating the latest topical issues and catching up on some of the biggest stories the programme has covered in the past. Today the team explore why victims of a particularly lucrative scam can find themselves treated very differently by their banks - and reveal the steps being taken to stop more people being tricked out of their cash. Plus, a woman pursued by a big name for a debt she never owed has her troubles resolved, and new figures on the impact of cybercrime are revealed. Outside the studio, viewers' questions and problems are tackled by the experts at the Rip Off Britain pop-up shop.