More topical reports and viewers' problems solved live on air, as the team reveals the most effective ways to complain and uncovers the secrets of slashing the cost of car insurance. Also in this programme, an update on one of the most memorable cases from the latest series: what happened to the irreplaceable belongings that a couple paid to put into storage, but which haven't been seen since? Plus, another celebrity confesses their spending habits, and the latest consumer stories are explored.