John says his wife, Heather, is one of the most brilliant nurses he has ever known — she even graduated valedictorian of her class in nursing school. But after suffering from extreme back pain, Heather admits she turned into a real-life “Nurse Jackie” and began to take pain meds … eventually stealing them from her job at the hospital. Now, John and Heather are both blaming each other for Heather’s inability to stop using and their constant, even sometimes physical, confrontations. Heather’s 18-year-old son, Cameron, begs his mother to get clean before she loses her career and her life. Also, Dr. Phil interviews New York Times best-selling author Mitch Albom about his latest book, The Next Person You Meet in Heaven.