2014x26 Benefits Britain
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Dispatches investigates a £13 billion revolution taking place on Britain's benefit streets. The government says it will change our welfare system forever and plans to roll it out soon to millions of us across the country. Already thousands of people in a handful of towns are being put on the brand new benefit known as Universal Credit, which brings together half a dozen working-age benefits and is meant to slash costs, reduce fraud and help claimants back to work. Liz MacKean reports from Warrington, where claimants have been trying out the new benefit for a year. It's meant to simplify claims and offer seamless support to people moving in and out of short-term and low-paid work. Dispatches meets some claimants who say the new system, far from simplifying things for them, has been making basic errors and leaving them at risk of losing their homes or having to choose between paying the rent or feeding their children. It took three months for Universal Credit staff to process one couple'
| Certification: | TV-PG |
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