In the very first episode, new recruit Jen is appointed head of the IT department, but her staff Moss and Roy soon discover that she knows nothing about computers.

The team face their first test during Reynholm Industries' so-called 'war on stress'. The office is on fire, Roy has an attack of kleptomania, and Jen's shoes don't fit.

Jen has a new admirer, but her inability to tell the truth results in humiliation. Roy decides to improve his love life by adopting a sterner attitude, and Moss recommends a romantic restaurant.

What lies behind the mysterious red door in the IT department? What has happened to Moss's new mug? And why is Roy in danger of becoming known as a 'desk rabbit'?

Moss goes to extraordinary lengths to help Jen escape the unwanted attention of potential suitor Bill Crouse. These lengths include Jen's untimely death...

Jen is subject to powerful mood swings around a certain time every month, and Moss and Roy develop similar symptoms. Can a big bar of chocolate, Dirty Dancing on DVD and a girly night out help?