Angela Rippon, Gloria Hunniford and Julia Somerville investigate why some viewers have been hit with bills they didn't expect for hundreds or even thousands of pounds - with advice on how to avoid getting stung the same way. Among today's stories, why one woman has seen an annual charge soar from £30 a year to £10,000 - with nothing she can do about it, and the free games and apps that have led to kids racking up charges for hundreds of pounds. Plus, the online offer that can leave you locked into an unexpected contract, and how after an accident you could find yourself saddled with the costs of cleaning up the road.